As a much valued customer, your comments and observations are very important to us and we would kindly request a few minutes of your time to complete the following short questionnaire. This will help the continual improvement of our service, thus maintaining the ISO 9001:2008 status.
Please indicate your rating using the following scale:
5 = Excellent, 4 = Good, 3 = Average, 2 = Disappointing, 1 = Poor
Please give the name of the Sales Representative
2. Order Processing/Despatch
What improvements would you like to see to them?
9. Is there a particular area where our service to you can be improved?